Clearing your web browser's cache, cookies, and history may remove some data that you wish to keep.

In most computer-based web browsers, to open menus used to clear your cache, cookies, and history, press Ctrl-Shift-Delete (Windows) or Command-Shift-Delete (Mac). If this doesn't work, follow the appropriate instructions below.
If you don't see instructions below for your specific version or browser, search your browser's Help menu for "clear cache". If you're unsure what browser version you're using, from the Help menu or your browser's menu, select About [browser name]. In Internet Explorer and Firefox, if you don't see the menu bar, press Alt.

About cache, cookies, and history

Clearing your web browser's cache, cookies, and history may remove data such as the following:

Saved passwords
Address bar predictions (e.g. Chrome, Firefox)
Shopping cart contents, etc.

While you should clear your web browser's cache, cookies, and history periodically in order to prevent or resolve performance problems, you may wish to record some of your saved information first.

Desktop browsers

Chrome

In the browser bar, enter:
```
 chrome://settings/clearBrowserData
```
Select the following:
- Browsing history
- Download history
- Cookies and other site and plug-in data
- Cached images and files
From the Obliterate the following items from: drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select the beginning of time.
Click Clear browsing data.
Exit/quit all browser windows and re-open the browser.

Firefox

From the History menu, select Clear Recent History.
If the menu bar is hidden, press Alt to make it visible.
From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
Next to "Details", click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items.
Click Clear Now.
Exit/quit all browser windows and re-open the browser.

Microsoft Edge

In the top right, click the Hub icon (looks like three horizontal lines).
Click the History icon, and then select Clear all history.
Select Browsing history, then Cookies and saved website data, and then Cached data and files. Click Clear.
After the "All Clear!" message appears, exit/quit all browser windows and re-open the browser.

Safari

Safari 8

From the Safari menu, select Clear History and Website Data....
Select the desired time range, and then click Clear History.
Go to Safari > Quit Safari or press Command-Q to exit the browser completely.

Safari 7 and below

From the Safari menu, select Reset Safari....
Select the items you want to reset, and then click Reset. As of Safari 5.1, Remove all website data includes both cookies and cache.
Go to Safari > Quit Safari or press Command-Q to exit the browser completely.